FAQ

FAQ2024-10-21T11:38:45-04:00

International Design Source (IDS) is the premier resource for Florida interior design professionals. As the leading trade-only showroom, we are dedicated to supporting and inspiring your creative vision with our exclusive products, extensive vendor partnerships, and unparalleled customer service.

Explore our comprehensive FAQ section to find quick answers about our high-end furnishings, design resources, showroom procedures, and professional services tailored specifically for interior designers. Simply click on any question to reveal detailed information that can assist you in navigating our offerings and optimizing your client projects. If you don’t find the information you’re seeking, please don’t hesitate to contact us—our dedicated support team is here to provide personalized assistance and solutions.

What is the difference between the IDS showrooms?2024-09-26T16:38:31-04:00

International Design Source has nine showrooms. The six furniture showrooms offer furniture, art, rugs, and accessories, while the two fabric showrooms offer an extensive collection of fabric, wall coverings, bedding and hardware. Our showrooms are:

 

NAPLES

New Traditional Furniture features classic furniture: opulent, stately, grand and timeless. The showroom also includes Design Lab.

Fabric, Marketplace & Rugs opened July 2019 with over 55 leading fabric, bedding, wall covering, and hardware lines of exceptional quality. Additionally, Marketplace houses a curated collection of furniture, accessories, and vintage pieces — offerings that will be constantly changing to offer the most current and in-demand styles — as well as Outdoor Furniture, the Rug Gallery, and the Kravet Workspace.

Contemporary Furniture features all the variations from contemporary to linear modern styles. New York loft to Miami Beach, all the options are covered. It also houses the new 3,500 sq. ft. Vanguard Studio.

Coastal Furniture is indicative of laid-back Florida living and features many variations of life on the water. This showroom features a brilliant array of color, from the obvious coastal blues to playful magenta and tangerine.

Rock House Designer Brands, formerly Hickory Chair, showcases the entire Rock House Family of Brands including Century, Hickory Chair, Highland House, Hancock & Moore, Jessica Charles, Maitland Smith, and Pearson in a newly renovated 8,000 sq. ft. showroom.

 

SARASOTA

Fabric represents over 55 leading fabric, wall covering, and hardware lines of exceptional quality as well as Vanguard Studio in its 10,000 sq. ft. showroom.

Furniture opened October 2017 across the street from Fabric with 13,500 sq. ft. to house furniture, art, and accessories, as well as the Lighting and Rug Galleries.

Marketplace opened October 2018 and expanded in April 2024 to 11,000 sq. ft. of floor space. It houses a curated collection of indoor furniture, accessories, rugs, and vintage pieces, as well as the larger and newly remodeled Outdoor Furniture. Marketplace’s offerings are constantly changing to offer the most current and in-demand syles.

Rock House Designer Brands opened March 2023 across from Marketplace and showcases the entire Rock House family of brands including Century, Hickory Chair, Highland House, Hancock & Moore, Jessica Charles, Maitland Smith, and Pearson in a 12,000 sq.ft. space.

How soon can I expect a quote back?2024-04-23T14:00:07-04:00

Quotes are completed within 24-48 business hours. Custom quotes may take longer, and others are returned much faster than 24 business hours.

May I purchase off the showroom floor?2024-09-30T11:13:44-04:00

Yes! For showroom floor sales, any of our sales staff can assist you. With payment and signature you can leave with your purchase or schedule delivery that day!

Can I special order merchandise that is shown on your floors?2024-04-23T14:06:09-04:00

Absolutely! In addition to purchasing items “as shown” off the floor, you can also special order almost any item shown. 

Can I return special order merchandise?2024-04-23T13:59:39-04:00

All of the vendors we represent have their own return policies, and consequently we handle each return differently. While most vendors do not accept returns on merchandise that was special ordered, we are able to facilitate returns to those that do as long as the return is within the limits of that company’s return policy.

Please note that time restrictions and restocking fees may apply.

I don’t have a Florida Tax Resale ID, can I still buy from you?2024-04-23T14:00:57-04:00

Yes! You can buy from us as an interior designer. You will just be charged the appropriate sales tax on all of your purchases.

Can you receive and deliver my special order(s)?2024-04-23T14:01:18-04:00

Yes! We offer receiving and delivery services right here through our warehouse. Additionally, we can provide you with a list of receiving and delivery companies we work with on a regular basis.

Can I take merchandise from your floor out on approval?2024-04-23T14:07:04-04:00

Yes! You may take merchandise off our showroom floors “on approval” (for up to 72 hours) as long as we have your credit card number on file. Once you’ve decided what works (and/or returned what didn’t), we will charge your card accordingly and email you your final invoice.

Can I send my clients into the showrooms?2024-04-23T14:07:23-04:00

Yes! You may send your clients in to look at furniture, accessories and artwork in all of our furniture showrooms.

Please note: only retail prices will be discussed. We ask that you call to let us know when your clients are coming in.

Award Winning

ASID Florida South
Best IP Trade Showroom 2010-2015, 2017-2018, 2020-2023

ASID Florida West Coast
Best IP Trade Showroom 2019-2023

Professional Associations

The American Society of Interior Designers (ASID) advances the interior design profession and unites a community that believes that design impacts lives
The Interior Design Society (IDS) is one of the country's largest design organizations dedicated to serving the residential interior design industry.
The Collier Building Industry Association (CBIA) is a member-driven organization, providing its members with educational programs and industry resources throughout the construction industry in Collier County, Florida.
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